Privacy Policy

Effective Date: 06/03/2024

1. Introduction
Welcome to VividThread (“Website”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR). By using our Website, you consent to the terms described herein.

2. Data Controller Information
Business Name: Sannidhya Kaushik
Website: VividThread
Email: digitalsannidhya@gmail.com
Address: Gurgaon, India

3. Information We Collect
We may collect the following personal data when you use our Website:

  • Personal Identification Information: Name, email address, phone number, billing/shipping address.
  • Transaction Data: Purchase details, payment method (processed via third-party payment providers).
  • Technical Data: IP address, browser type, device information, and cookies.
  • Communication Data: Any messages or inquiries you send us.

4. How We Use Your Data
We use your personal data for the following purposes:

  • To process and fulfill orders.
  • To communicate with you regarding purchases, inquiries, or customer support.
  • To improve our Website and user experience.
  • To comply with legal obligations.
  • To send promotional offers (only with your consent).

5. Legal Basis for Processing Data
Under GDPR, we rely on the following legal grounds:

  • Contractual Obligation: Processing necessary for order fulfillment.
  • Legitimate Interest: Website improvement, fraud prevention, customer service.
  • Legal Obligation: Compliance with applicable laws and regulations.
  • Consent: For marketing communications (you can withdraw at any time).

6. Data Sharing and Third-Party Services
We do not sell or rent your personal data. However, we may share data with:

  • Payment processors (e.g., Stripe, PayPal) to complete transactions.
  • Logistics partners for shipping and delivery.
  • Legal authorities if required by law.
  • Analytics and marketing tools (Google Analytics, Meta Ads) to optimize performance.

7. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, unless a longer retention period is required by law.

8. Your Rights Under GDPR
As an EU/EEA user, you have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request deletion of your data (“Right to be Forgotten”).
  • Restrict processing of your data.
  • Object to data processing for marketing purposes.
  • Request data portability.
  • Withdraw consent at any time.

To exercise your rights, contact us at digitalsannidhya@gmail.com.

9. Cookies and Tracking Technologies
We use cookies to enhance user experience and for analytical purposes. You can manage your cookie preferences in your browser settings.

10. Data Security
We implement security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure.

11. International Data Transfers
If we transfer data outside the EEA, we ensure adequate protection through contractual safeguards in compliance with GDPR.

12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Information
For any questions or concerns regarding this Privacy Policy, contact us at:
Sannidhya Kaushik
Email: digitalsannidhya@gmail.com
Address: Gurgaon, India

By using VividThread, you agree to the terms of this Privacy Policy. Thank you for trusting us with your data!